Customer Success

Volunteero knocks 2 months off sales cycle using trumpet

The team at Volunteero have cut their sales cycle time by 33% since using trumpet!

Rory Sadler
June 2, 2023
February 16, 2024
Volunteero knocks 2 months off sales cycle using trumpet
On this page

Why trumpet?

Reduce email chains and track client engagement

Streamline client onboarding

Produce training collateral for client users

How are they blowing?

Sales - Improve the sales process and track buyer engagement

CX - Produce and manage client implementation

Support - Produce and share specific training collateral to clients

Founders - Have their investor pack in trumpet

Results (so far)?

Sales cycle cut from 6 months to 4 months

Average client implementation time cut from 5 weeks to 3 weeks!

Average open rate for Pods 77.5%

Improved sales efficiency by reducing follow-up time. This was done by recording a recap video, adding it to a pre-made template, and making necessary modifications.

“Trumpet has proved to be such a versatile product which keeps finding new and exciting use cases in our business. The product has helped streamline our sales follow-ups and track engagement. In our customer success team, it helps keep all implementation resources in one place and is a vast improvement on the unwieldy email chains.”

Ash Staines, CEO of Volunteero

About Volunteero

Volunteero streamlines the volunteer management process, helping organisations manage their volunteers' tasks, schedules, and progress in a centralised location, making it easier.