Customer Success

How trumpet helped Volunteero knock 2 months off their sales cycle

The team at Volunteero have cut their sales cycle time by 33% since using trumpet!

trumpet HQ
June 2, 2023
March 19, 2024
The team at Volunteero have cut their sales cycle time by 33% since using trumpet!
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Why trumpet?

  • Reduce email chains and track client engagement
  • Streamline client onboarding
  • Produce training collateral for client users

Who is using trumpet?

  • Sales: Improve the sales process and track buyer engagement
  • CX: Produce and manage client implementation
  • Support: Produce and share specific training collateral to clients
  • Founders: Have their investor pack in trumpet

Since using trumpet, Volunteero has...

  • Reduced sales cycle cut from 6 months to 4 months
  • Seen client implementation time cut from 5 weeks to 3 weeks!
  • Experienced an average open rate for Pods 77.5%

Improved sales efficiency by reducing follow-up time. This was done by recording a recap video, adding it to a pre-made template, and making necessary modifications.

“Trumpet has proved to be such a versatile product which keeps finding new and exciting use cases in our business. The product has helped streamline our sales follow-ups and track engagement. In our customer success team, it helps keep all implementation resources in one place and is a vast improvement on the unwieldy email chains.”

Ash Staines, CEO of Volunteero

About Volunteero

Volunteero streamlines the volunteer management process, helping organisations manage their volunteers' tasks, schedules, and progress in a centralised location, making it easier.

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