Customer Success

This is how eola cut their onboarding time by 78%

eola uses trumpet to level up their sales cycle and onboard customers faster!

trumpet HQ
March 9, 2023
October 27, 2025
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eola uses trumpet to level up their sales cycle and onboard customers faster!
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Key Takeaways

  • eola used trumpet to cut onboarding time from two weeks to three days, a 78% reduction.
  • trumpet helped eola achieve £40K ARR closed-won in eight weeks.
  • The platform improved visibility across stakeholders and enhanced communication from sales to onboarding.
  • SDRs, AEs, and CS teams all use trumpet to personalise and scale engagement.

Why did eola choose trumpet?

eola wanted a solution that could simplify communication, improve visibility across stakeholders, and accelerate onboarding.

Their goals were clear:

  • Communicate product and feature messaging effectively.
  • Engage multiple stakeholders within the same organisation.
  • Optimise onboarding with customer education materials.

By integrating trumpet, eola transformed every stage of their customer journey from sales outreach to onboarding.

“We saw a 78% decrease in onboarding time from two weeks to three days with trumpet.”
Will Koning, Chief Commercial Officer, eola

Who is using trumpet?

Since using trumpet, eola has...

  • Closed 4 clients after just 8 weeks of using trumpet (2 major wins)
  • Experienced a 78% decrease in onboarding time from 2 weeks to 3 days
  • Driven £40k ARR closed won using trumpet in just 8 weeks
“Trumpet allows us to get our message out effectively and concisely, working perfectly with everything from automated outreach, account-based sales and customer onboarding.”

Will Koning, Chief Commercial Officer

About eola

eola is a complete booking and management platform for experience providers. We enable businesses to automate their processes - from taking bookings to resource management - while significantly increasing their revenue. Our cutting edge technology makes it easy to manage all day-to-day admin so our partners can save valuable time to focus on delivering outstanding experiences.

How does trumpet support companies like eola?

trumpet gives sales and success teams one shared platform to communicate with clients, personalise content, and track engagement in real time.

Key benefits include:

  • Digital Sales Rooms (Pods): Centralised spaces for proposals, demos, and onboarding.
  • Analytics: Insights into buyer activity, content engagement, and stakeholder interactions.
  • Personalisation: Branded experiences aligned with client identity.
  • Collaboration: Seamless alignment between sales, customer success, and marketing.

💡 trumpet insight: On average, businesses using trumpet see 30–40% shorter deal cycles and significantly higher onboarding completion rates.

More from our customers...

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Want to stand out from the crowd? Why not book a quick demo? Or you can just jump in and start using trumpet free.

FAQs

1. What is trumpet?
trumpet is a Digital Sales Room platform that helps teams centralise communication, personalise engagement, and track buyer activity to close deals faster.

2. How did eola use trumpet to reduce onboarding time?
By hosting all onboarding content, such as training videos, guides, and FAQs - in one accessible Pod, eola eliminated long email chains and confusion, cutting onboarding time by 78%.

3. Can trumpet be used by both sales and customer success teams?
Yes. SDRs use it for outreach, AEs for personalised proposals, and CS teams for onboarding and education.

4. How can trumpet help improve stakeholder visibility?
Every stakeholder can access the same shared digital space, allowing teams to track engagement and identify who’s most active in the buying process.

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