Customer Success

Otta closed 2 deals in just 4 weeks with trumpet…

Otta's AE's and CS's achieved game-changing results in just 4 weeks, with increased open rates and faster deal closures.

Rory Sadler
April 11, 2023
February 16, 2024
Otta closed 2 deals in just 4 weeks with trumpet…
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Why trumpet?

A fresh, new way to share information after discovery without long email chains

Empower prospect champions to sell Otta internally, as they themselves would

Greater visibility on prospect engagement and interest

To onboard clients faster

How are they blowing?

AEs use trumpet to help champions sell Otta effectively

AEs now able to send hyper-personalised outreach without marketing team help

CSMs using trumpet to onboard clients

CMS shares in-depth customer information throughout the lifecycle

"Pods have become our single source of truth when communicating with clients"

Results (so far)?

Pod open rates range from 64-84%

Instantly closed 2 mid-sized deals in 4 weeks

CS team’s Pods have as many as 62 unique views

“Following on from the sales team's success, we rolled it out across our Customer Success (CS) team. We hope that handovers from Sales to CS will live within trumpet, giving our customers a consistent source of truth for all things Otta, regardless of who their day-to-day contact is."

Stephanie Guerin, Sales Lead

About Otta

Otta is re-inventing how talented people are finding their next role in tech. Trusted by 1M+ candidates, their mission is to help people find fulfilment by empowering them to find not just any job, but the right job.

The result?

A better way of finding a job in tech for candidates, and a highly effective hiring channel for companies, with applications made on Otta being 2x as likely to convert to interview, compared to traditional platforms like LinkedIn or Indeed.

Check out one of their trump-tastic Pods ⬇️

Depop | Otta