Customer Success

How trumpet helped Employment Hero improve their win rates & shorten deal cycles

Learn how Account Executives at Employment Hero have seen win rates and deal sizes increase, deal cycle timelines decrease, and drive more interaction with decision-makers.

trumpet HQ
February 15, 2024
March 19, 2024
Learn how Account Executives at Employment Hero have seen win rates and deal sizes increase, deal cycle timelines decrease, and drive more interaction with decision-makers.
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Why trumpet?

  • Improve interaction with decision makers
  • To get a real time view of prospect engagement through buyer Signals
  • Deliver a stellar buying experience within a highly competitive arena

Who is using trumpet?

Account Executives at Employment Hero are using trumpet for post call follow ups and throughout their buyer journeys to close.

Since using trumpet, Employment Hero has…

  • Seen win rates and deal sizes increase
  • Experienced a decrease in deal cycle timelines
  • Achieved more interaction with decision-makers

Employment Hero is an end-to-end HR, payroll and recruitment solution designed for UK businesses, who are on a mission to make employment easier and more valuable for everyone.

We caught up with Ollie Russell, UK Head of Sales, to discuss how his team has been using trumpet to elevate their buyer interactions post-call, all the way through to close.

Ollie Explains, “Employment Hero operates in a highly competitive arena, where prospective customers evaluate 4-10 vendors before selecting their platform of choice.

Feature margins are small and pricing differences are negligible, meaning the buying experience is of critical importance to us in winning new business.”

Enter trumpet... A single centralised space where Employment Hero's UK Account Executives have been able to collaborate with buyers and improve interaction with decision-makers within personalised digital sales rooms.

“Trumpet has been a game changer for us”

Ollie continues, “This year, we have seen win rates and deal sizes increase, deal cycle timelines decrease, and much more interaction with our decision-makers - historically hard within HR & Payroll tech.”

The best part? Their buyers also enjoy working with their Account Executives in Pods. The AE’s receive detailed engagement insights through Buyer Signals, allowing them to adapt and meet their buyers where they are.

“Customer feedback has been fantastic and our reps have a real-time view of prospect engagement, meaning closing strategies can be preemptively adjusted.”

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