PLATFORM TOUR
Discover why sellers and CS teams are loving trumpet.
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Trumpet is great for driving deals forward! I love the Mutual Action Plan Widget because I have always had to create those in a spreadsheet that no one ever opened or added to. Now I can tag my buyers in the MAP and get them to action items. It's a centralised place for managing my deals. No more having to dig through emails to find all of the documents you have shared!
For us trumpet is essential. It has meant faster deal closures, better collaboration, and improved customer engagement.
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Being able to completely personalise the Pod to my organisation but also for the prospect who we're following up with. This tool 100% sets us apart from our competitors and allows us to keep clear messaging and communication through the sales process and beyond. I use trumpet every day without fail.
It is really powerful when you bring it up at the start of a call to set upfront contracts with next steps and directing people to specific meeting recordings from the past. The integrations to Outreach and other tools are great, along with being able to see live when someone is on the Pod and tracking their movement so you can work with them on it, make it even better.
Trumpet has been a game changer for my sales process. I have used tools like Journey, but it allows a collaborative space where I can get multithreaded on my deals and also acts as a "step up" for customer experience, when they receive a custom microsite just for them post demo vs just an email. It has been very easy to use and I use it frequently on almost every deal.
Trumpet provides one place to manage my customer relationships. It allows me to put all the useful information in one place that doesn't overwhelm them. It also provides customers the freedom to share our workspace with other stakeholders internally without the need to forward multiple email threads/disparate information from multiple sources.
Absolutely love trumpet and use it daily to support prospecting and nurturing accounts/contacts. Buyers are now becoming much harder to engage with via traditional channels, creating a personalised experience for them really helps to cut through the market noise.
I love how customisable trumpet is! It's very useful for looping in other stakeholders for larger new business opportunities. Building mutual action plans and holding people accountable is one of the most useful features for sure.
I’ve gotten so many compliments throughout the sales process, from buyers and other teammates internally. Communicating in the trumpet Pod is so much easier than email! My follow-up email response rate increased from 33% to 43% in just one quarter since using trumpet.
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Handovers from Sales to CS live within trumpet, giving our customers a consistent source of truth for all things Otta, regardless of who their day-to-day contact is.
Trumpet fast-tracked Crossbeam from the first call through to security on an enterprise opportunity because it allowed every stakeholder to get up to speed much faster.
Not only did we see instant benefits in win rates, our prospects also loved this new way of buying from us. It's one of those tools that makes you think "why didn't this exist years ago?"
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We’ll definitely be using trumpet for all our events going forward – Having that centralised Pod where I can just plug everyone into one place is really ideal. Speakers have loved using trumpet, they're used to a lot more rigmarole with back and forth emails, but this is so streamlined for them.
I'm pretty hooked on trumpet. Every qualified prospect gets a Pod after each discovery call, and my team stays in there throughout the sales cycle. Punch! uses Pods to stay in sync with our prospects, highlight next steps, keep an eye on where they’re at with clear due dates, and basically keep everyone on track.
Trumpet helps me keep a temperature on conversations that are happening when I'm not in the room. If there's no movement, we know that the conversations that we'd want to happen are not happening. Being able to monitor that is excellent.
Buyers are spending less and less time with AEs so having a tool that can incorporate and equip prospects with everything they need to make a decision is a game changer. It has made a noticeable impact on my deals and the positive feedback from prospects is endless! It's really helping differentiate myself in the sales cycle as well.
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