Key takeaways:
- A Digital Sales Room (DSR) acts as a centralised, branded hub for buyer communication
- It shortens the sales cycle by removing friction and boosting buyer engagement
- Trumpet make sales more collaborative, predictable, and scalable
- Sales and CS teams can use shared Digital Sales Rooms to manage onboarding and account growth
- DSRs enable better multithreading, stakeholder visibility, and deal momentum
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Why should I replace emails and decks with a Digital Sales Room?
Answer: Because buyers hate scattered comms and chased emails.
A buyer journey is far from straightforward, decision-makers are busy, stakeholders join late, and inboxes get messy with too many attachments, outdated DPF’s, phone calls, Loom videos, missed notifications. When critical documents, proposals, or demo recordings are spread across dozens of threads, the process becomes fragmented and slow.
A Digital Sales Room like trumpet changes that.
It gives your buyers one interactive, fully personalised, branded space – known as a Pod at trumpet– where all sales materials live in harmony. Think of it as a microsite, but designed for deals:
✓ Proposals
✓ Case studies
✓ Mutual action plans
✓ Videos and micro-demos
✓ Embedded calendars and quotes
✓ eSignature-ready documents
Instead of “pinging over a few links,” you create a seamless, guided experience that buyers can explore on their own time.
Objection: “But email and slides work well enough for us.”
If “well enough” is good enough, fair enough. But you’ll be left behind while others close deals.
Relying on static PDFs or static pitch decks, shared drives, and calendar links sent separately slows everything down. Buyers get lost. Internal champions don’t share the right materials.
The DSR doesn’t just improve presentation – it transforms the sales journey and best of all you get to see real-time insights. This means you can see what your buyers is doing, they watched your video, they click on your proposal, they asked a friend.
Someone new just entered the Pod- trumpet automatically builds out your org chart, for faster better multithreading.
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So how do Digital Sales Rooms reduce friction and increase deal speed?
The short answer is they remove the guesswork and disorganisation.
Deals don’t fall through because your product lacks features. They fall through because your buyer…
- Lost the latest proposal
- Couldn’t find a slide to forward
- Forgot your meeting link
- Didn’t know what to do next
With trumpet, all of that goes away. Your buyer gets one branded link with everything they need, in the right order, from first touch to final signature.
Templates, custom variables, and drag-and-drop widgets mean you can spin up a personalised Pod in minutes. No need to reinvent the wheel each time.
And because Pods are self-serve, they empower your buyers to share materials internally – without needing constant hand-holding.
- AEs close faster
- SDRs have more qualified handoffs
- CS teams onboard customers with no messy email chains
- Revenue leaders get cleaner forecasting through deal signal tracking
It’s not just about speeding up one deal. It’s about scaling a better process.
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Are Digital Sales Rooms only useful for sales or can CS and onboarding use it too?
Answer: It’s one of the best use cases.
When a deal closes, the customer journey is just beginning. But often, handoffs between Sales and CS are where things fall apart.
By turning your existing sales Pod into an onboarding workspace, CS can keep using the same tools and structure that built buyer trust in the first place.
Add:
- Kickoff call agendas
- Onboarding checklists
- Product resources and links
- Success plans and forms
- Shared timelines
Trumpet makes onboarding interactive, measurable, and repeatable. You can set up where sales left off. So theres no lost communication.
Pods let CS track engagement, spot blockers early, and personalise the onboarding experience - all without needing to chase people via email.
FAQs
Q: What exactly is a Pod?
A Pod is a dynamic, branded digital space created in trumpet. It acts as a mini-site or workspace to share all your sales and onboarding materials in one place.
Q: Can I personalise Pods for each client?
Yes - Trumpet lets you add custom variables (e.g. name, company, industry), your logo, colours, and content. You can build templates to personalise at scale.
Q: Do buyers need to log in to access a Pod?
No - it’s a frictionless experience. Buyers get instant access via a secure link.
Q: Can I track who’s viewing what?
Absolutely. You get detailed analytics on who’s viewed the Pod, what they clicked, and for how long. Great for spotting engaged stakeholders.
Q: Is it only for new business deals?
No - many teams use Trumpet for onboarding, renewals, expansions, and even marketing campaigns.
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