Customer Onboarding Software

Say goodbye to onboarding chaos

Centralise every plan, resource and touchpoint in one interactive Pod, with engagement data that shows you progress, and spots disengagement before it becomes churn.

Trusted by 15,000+ revenue teams of all sizes

From closed deal to happy customer.

Keep every step, resource and conversation in one place your customer actually uses.

Sales to CS handover

A clean handover from sales to CS

Get Customer Success up to speed with a full overview of the deal, no re-explaining required.
Move from closing to onboarding on the same link, so nothing gets lost in the handoff.
Give CS a stakeholder map of who was involved in the sale, and who to bring into onboarding.
Onboarding progress

See progress before it becomes a problem

Track what parts of your onboarding content have actually been viewed.
Spot low engagement early, a strong predictor of churn, and step in before it's too late.
See visual progress bars and milestones so both sides know exactly where things stand.
Everything in one place

One hub customers keep coming back to

Build a rich, personalised onboarding hub with task lists, resources and interactive demos.
Vibe code custom onboarding tools with Canvas, checklists, calculators, walkthroughs.
Turn Mutual Action Plans into the shared to-do list both teams actually follow.
Stakeholder management

Know who's in the room, and who should be

AI Org Charts uncover hidden stakeholders as new people engage with the Pod.
CRM data updates and enriches automatically the moment a new stakeholder appears.
Share the right content with the right person at the right stage of onboarding.

Meet Copilot. Your next step, done for you.

Copilot turns your call recordings, CRM data, sales room collateral and stakeholder engagement into a Pod with personalised content built for that buyer.

  • Builds a tailored Pod from a single prompt
  • Pulls the right content from your CMS or library
  • Turns buyer signals into a recommended next move

Vibe code anything your deal needs.

Describe what you want and Canvas in Copilot builds a fully interactive, branded Widget inside your Pod in seconds, from ROI calculators to dynamic competitor comparisons.

  • Builds an interactive Widget from a single prompt
  • Branded automatically to match your Pod
  • Tracked alongside everything else in the deal

Drive trumpet from wherever your AI lives.

Connect trumpet via MCP so Claude, ChatGPT, Gemini, Gong and more can access your Pods, engagement data and deal signals, without switching tabs.

  • Build Pods right from your AI assistant
  • Surface buyer engagement and spot deal risk
  • Take action without ever leaving the tools you use

Customer Onboarding FAQs

We have a dramatic impact across your key metrics

“Our win rate increased by 67%”

Enterprise

Async selling

Faster deals

Koen Stam

Director of International

“We got higher conversion rates”

Enterprise

Stakeholder mapping

Buyer experience

Lesley Ronaldson

VP, EMEA

READY TO SEE IT IN ACTION?

Put AI to work in your revenue team

Book a demo and see how trumpet AI helps reps build faster, guide deals smarter, and close more.

Book a demo and see how trumpet AI helps reps build faster, guide deals smarter, and close more.