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Customer Stories and Case Studies
Dive into a selection of our customer success stories, across varying company sizes and industries, to see how our customers are moving the needle on all revenue operations.
Great solution to boost win rates and customer collaboration. What I like best about trumpet is how it makes outreach feel personal and engaging. The Pods are a game-changer—they let me create tailored Pods for each prospect, making communication much more interactive than just sending emails or PDFs. It helps me stand out and keeps prospects engaged throughout the sales process.
As a former project manager, I love how trumpet helps me keep all the information that I share in the sales cycle super organized. My prospects love it too! No more digging through email to find shared files, getting personalized with video recordings, and keeping all parties engaged with a Mutual Action Plan! There are so many creative ways to use Trumpet—I use it on every deal!
Instead of countless slides with too much content, I can now create Mutual Action Plans together with my prospects and update them very easily. I love it! My prospects love the digital sales rooms. They’re not only quick to set up, they are also super intuitive and, above all, interactive thanks to the live chat options.
Great solution for a complex problem. This makes presenting offers and managing the deal cycle simple and transparent, allowing both the vendor and the buyer to see everything in one place. Trumpet solves the issue of various project documents and communications being shared in emails with the client. The solution of having an interactive site with everything shared during the sale in one easy-access location makes the sale process quicker and more transparent.
Trumpet offers something different compared to just emails and attachments: ensuring clients are reviewing the sales documents we send to them, seeing what they are most interested in, and displaying information in a fun, interactive way to engage clients and gather insights.
I simply love trumpet. What I like best is that it's easy to use, and the look and feel is just great! The biggest benefit is having all information in one simple hub for Deskbird.
Trumpet supports the entire lifecycle — one location for all customer/prospect activity to ensure all stakeholders remain engaged. The Pods also become a central location for us as a business to review the entire sales process and ensure an efficient handover to our delivery and customer success teams, ensuring we deliver the value/ROI the customers expected. We've even had customers/prospects comment on how helpful it is for them.
Trumpet is changing the game when it comes to selling. It's easy to build out a Pod and share, personalisation is fun, and having pre-saved Widgets saves so much time. Also, having pages already built that you can hide or share is key to efficiency. Having a single source of truth for all documents in one place for your prospects makes the sales process more seamless.
Being able to have a whole onboarding process in one place, and the ability to hide some of the later processes until the customer completes earlier stages, is great. Along with the ability to customise according to the customer's journey requirements and have internal chat rather than having to send external emails.
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Trumpet's one secure link all the way from sales call to close and on to renewal has been a game-changer for us and our customers. Our team can share all of our marketing/sales collateral, demo videos, next-step action plans, all the way to proposals, agreements, and security docs. Why do we love it? The security element. Our rooms, and even pages within the room, can be locked down to specific people, specific company URLs, and be password protected.
You wont regret using trumpet and the team are amazing. Amazing team x amazing product = an amazing selling experience.
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Trumpet helped the team streamline their outreach and personalise interactions. We're accelerating our deal cycles and we've been much tighter on looking at the stakeholder map. Thanks to trumpet, we have been enabled to give our customers a really good buying experience and have the right folks in seat to help close the deal.
Trumpet has streamlined our digital sales rooms, making it easy to personalise client experiences and keep everything organised. It's intuitive, integrates with our CRM and a bunch of other tools, and provides helpful insights for effective follow-ups. Highly recommended for any sales team looking to boost engagement.
Trumpet is great for driving deals forward! I love the Mutual Action Plan Widget because I have always had to create those in a spreadsheet that no one ever opened or added to. Now I can tag my buyers in the MAP and get them to action items. It's a centralised place for managing my deals. No more having to dig through emails to find all of the documents you have shared!
Trumpet makes work so much easier by bringing all the content I need into one place. I can just dive into the battle Pods without having to hunt things down in different places. It's a huge time-saver and really helps me stay efficient.
Trumpet has revolutionised our deal management. The ability to centralise our sales process enabled us to drive down our average sales cycles and have clear visibility of the health of our deals. We sell into large enterprise businesses; therefore, there are a lot of documents and stakeholders involved in the process. Before using trumpet, it was a challenge to spin multiple plates at once, which led to our sales cycles being long and a lack of confidence in the exact status of our deals.
Once the templates have been created, they are so versatile and easy to reuse for many other customer conversations. The diversity of the Widgets we can add and saving different info relevant for individual customers has been much better than sending a lengthy email! I also like that you can see the time customers spend on it and when it has been opened.
In negotiations with multiple stakeholders, crucial information can get lost in emails. Trumpet streamlines this process by providing a central location for both the prospect and our team to reference important details. By identifying who is involved in the deal through their email addresses, we can easily engage the necessary stakeholders and effectively multithread the negotiations.
I've been using trumpet now at a couple of different companies and I couldn't imagine selling without it. It makes my follow-ups so seamless, clients love having everything available in one place, and the insights available through trumpet really help me to manage my pipeline and deals.
I've been using trumpet for the past several months as an AE, and it's been a game-changer for managing my deal rooms. The platform makes it super easy to spin up new spaces for prospects—literally takes minutes instead of the hours I used to spend. What I really love is how I can see exactly when prospects are engaging with our materials, which helps me time my follow-ups perfectly (no more guessing games!).
We saw positive ROI with Trumpet almost from Day 1—many customers respond very positively, surprised by their trumpet space. Making customized videos for each customer is also a great value-add, along with having all documents with a friendly interface in one place.
Trumpet is the best tech tool I have used in the last 3 years… I am not amazing with tech in general, but this platform is an absolute dream! We had an out-of-date website and no real use for old-school PDF pitch decks—this has changed the game for us client-wise!
Trumpet allows me to empower my champion with a comprehensive resource that they can share with their team. This ensures that everyone has access to the latest information, demos, and business cases, enabling them to make informed decisions and advocate for our solution. Additionally, the valuable insights provided by trumpet help me identify key stakeholders, track their engagement, and uncover potential opportunities.
Trumpet makes it easy to create and reuse templates, saving time when sending out information. It is really powerful when you bring it up at the start of a call to set upfront contracts with next steps and direct people to specific meeting recordings from the past. It's also really great to be able to go in and see your colleagues' different Pods and see what is working well and share/steal.
Trumpet has helped Hubble streamline the onboarding process for our newest customers, allowing us to share multiple decks, documents, onboarding videos and other relevant content all in one place. Our customers get to value quicker, and our onboarding team are able to oversee and retrospectively control the content available to their accounts.
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As a software seller, I often find there is bucket loads of content and documentation to share with prospects that making it easy for them to digest can be a little tricky, especially via email... If you are looking to make your buyers lives easier when it comes to digesting content trumpet is an absolute no-brainer.
I love how beautifully I can deliver a lot of info without cramming it all into a basic/boring email. Plus, having templated Post-Demo Pods ready for my sales team has made following up so much easier and aesthetically pleasing.
Trumpet allows you to showcase your business/product using a wide range of details and features. It's simple to use with some great aspects to personalise to your brand or your clients'. This saves having to try and explain things over the phone or via email, preventing information overload and avoiding putting them off!
As a BDR, this tool is brilliant when someone hits you with the "send me more info" objection, as you can easily display everything personalized to that person in Trumpet. It's also great that you can see exactly when people are on the Pod you create for them. It can be useful when you reach out on LinkedIn to send more info, which, as a BDR, is very often.
What I like best is the look and feel of "Pods"—they're a lot cleaner and sharper than other digital sales rooms I have used. Trumpet enables me and my sales team to centralise information, create clear proposals, and answer any questions proactively, making for smoother and faster sales processes in general.
I use Trumpet as a customer success tool—it's great having templates ready for different situations. I can join a call and have them mention they are interested in one of our new features; within seconds, the personalized portal is ready for me to share on call, talking through the features, the implementation process, and FAQs. Making upsells much quicker.
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Trumpet is helping manage sales conversations so I do not have to sift through my emails and CRM to find out which materials I've sent and if they've opened and viewed those emails/materials. It's helpful when I need to keep my manager in the loop on deals and how they're progressing.
Trumpet is so easy to use, yet such a powerful tool during my implementations as a Customer Success Manager. It keeps all information in one place for my clients and I update it with our meeting notes and recordings. It has made our onboarding process so smooth and our users love it.
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I love how everything is streamlined in one place. I actually look forward to sending our proposals to clients now, as I know they are going to look super slick and easy to navigate. I also like the reporting tool, you can see when a prospect has looked at the proposal and what part, making easier to plan next steps.
Trumpet offers me the ability to create informative and engaging proposals quickly and easily. I can create templates every time I need to send a quote, saving time. If I have questions, they have online support that is easy to contact and very responsive.
What I like best about trumpet is how you can modernise outreach by adding videos, voice notes, pictures and case studies etc. It’s easy to use and has a number of different features that are super useful (i.e. pricing options and video demos).
The feedback from our customers on the proposals we create through trumpet is very good. It’s also very easy to use and I can create many proposals in a short amount of time. Their customer support is 5*!
It's easy to set up Pods for a wide variety of clients. The built in Widgets and tools are really flexible and easily adaptable for various use cases and the support in developing a range of templates was invaluable. Trumpet Pods have been really helpful to engaging clients in action plans and deliver clear, direct messaging.
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For us trumpet is essential. It has meant faster deal closures, better collaboration, and improved customer engagement.
It's a great way to feed information to your prospects over the course of a sales cycle, rather than sending numerous emails with multiple attachments and PDFs that become outdated as soon as you've sent them. By far the best feature is the insights you gain about the level of engagement your prospect has with the pod, allowing you to address any drop in engagement promptly.
Trumpet is incredibly intuitive. Its features are robust and thoughtfully designed, streamlining my workflow and saving me so much time. The customisation options are fantastic, allowing me to tailor it exactly to my needs. The software’s ability to provide clear data insights and seamless integration with other tools is a game-changer for efficiency.
Live updates with champions as you go with the ability to host it all in the same trumpet link has proven very powerful in multi-threading across an org. Selling in 2024 is as much about the calls you're on than it is arming your champions with an easy-to-digest business case for internal meetings you're not on.
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Being able to completely personalise the Pod to my organisation but also for the prospect who we're following up with. This tool 100% sets us apart from our competitors and allows us to keep clear messaging and communication through the sales process and beyond. I use trumpet every day without fail.
I call it a 'Prospect Portal'. My colleague calls it a 'Deal Jacket'. Whatever you call it, it helps keep all of your pre-sale information and communication in one place, while giving you key data points and alerts along the way to keep the deal moving forward.
Trumpet allows us to utilise insights to quicken our sales cycles as well as them having a great team of helpful team members who are consistently listening to our feedback!
This is the first time I have used a platform in a business where it has been so easy to use and build out customised Pods for each business you speak with. Makes a huge difference to the sales process and also makes it really easy to multithread multiple different people and share the information with them.
Hands down one of the best sales tools I've utilised in the past few years as a seller - Trumpet is game-changing. The UI is night & day compared with any similar tool on the market, it's easy to use, modern, hyper-personalised and customisable.
Trumpet helps do the selling when you're not in the room! It helps me to multithread stakeholders aligning our solution with their needs, challenges and objectives.
Trumpet is incredibly easy to use. It's also intuitive and allows IC's to present ourselves as Consultants. In today's sales world we need to guide our customers throughout the process. Trumpet gives us the opportunity to easily to do this.
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Trumpet’s integrations with Loom, Calendly, how easy it is to create Pods and their customer support makes it super easy to have trumpet digital sales room as a part of your tech stack.
Trumpet has been a great addition to our team’s toolkit. It’s super easy to use and has genuinely improved the way we connect with prospects. I love how simple it is to create personalized, professional documents that look great and get attention—no more fumbling with design or formatting!
The Pods have really allowed us to build out customer journeys for our clients and onboard our customers via one simple link. We have been able to promote additional products and services and more importantly track all interactions in one place.
It is really powerful when you bring it up at the start of a call to set upfront contracts with next steps and directing people to specific meeting recordings from the past. The integrations to Outreach and other tools are great, along with being able to see live when someone is on the Pod and tracking their movement so you can work with them on it, make it even better.
Trumpet is the tool I've always wanted as a seller but could never articulate. It makes it simple and easy to get the information that is important for a prospect to see directly in front of them in a way that is meaningful.
Trumpet has been a game changer for my sales process. I have used tools like Journey, but it allows a collaborative space where I can get multithreaded on my deals and also acts as a "step up" for customer experience, when they receive a custom microsite just for them post demo vs just an email. It has been very easy to use and I use it frequently on almost every deal.
Trumpet provides one place to manage my customer relationships. It allows me to put all the useful information in one place that doesn't overwhelm them. It also provides customers the freedom to share our workspace with other stakeholders internally without the need to forward multiple email threads/disparate information from multiple sources.
Absolutely love trumpet and use it daily to support prospecting and nurturing accounts/contacts. Buyers are now becoming much harder to engage with via traditional channels, creating a personalised experience for them really helps to cut through the market noise.
I love how customisable trumpet is! It's very useful for looping in other stakeholders for larger new business opportunities. Building mutual action plans and holding people accountable is one of the most useful features for sure.
Trumpet is a game changing content sharing platform - once you start using it, you can't go back. Its helped me multithread, as the link to the pod is shared internally and Its simplifying the evaluation process for my accounts reviewing our platform. I get praised for my sales skills by my prospects and that's thanks to our content... on trumpet!
It is so easy to create a bespoke personal message for anyone right from lead generation to account management in a trumpet Pod!
With minimum effort you can make a prospect feel as if a lot of time and effort has been spent with them, without doing so. Personalisation with videos and voice notes are also a great addition!
Trumpet is such a high value way to engage current customers, making it a centralised hub of support and growth through the customer lifecycle. The product is super easy to use and the constant new features and updates are elite.
Trumpet is easy to use and for the most part intuitive. A really powerful when you bring it up at the start of a call to set upfront contracts with next steps and directing people to specific meeting recordings from the past.
I closed a deal that was supposed to not be ready before 2025. We had planned to meet in November. How did I get them? I saw they reopened the material we discussed 24 times. So I called them. And we booked the meeting. The key to this was my trumpet virtual salesroom.
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Closed a deal that was slipping through our fingers, and trumpet's digital sales room helped save the day! Picture this: 3 decision-makers, 2 competing vendors, and 1 tight deadline. trumpet's engagement analytics became our secret weapon. Result? A signed contract and a very impressed new client!
I closed my largest deal yet - a six-figure partnership with Cognism using a customized digital sales room from trumpet. The room included a personalized welcome video, ROI metrics, trial results, rep feedback, competitor analysis, and security documentation in an easy-to-navigate interface.
Having a centralised hub for collaboration is key to streamlining the sales process. At Faria Education Group, we use a shared digital workspace, to bring everything together in one place. (Shoutout to our provider for this, trumpet 🎺)
In 2024, we started using trumpet to manage our sales process. We’re always focused on working efficiently—and the insights and analytics from trumpet have been invaluable in helping us prioritise our time and focus on leads most likely to progress.
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I’ve gotten so many compliments throughout the sales process, from buyers and other teammates internally. Communicating in the trumpet Pod is so much easier than email! My follow-up email response rate increased from 33% to 43% in just one quarter since using trumpet.
It’s an extremely helpful prospecting tool (for both cold and warm leads). Personalising Pods for individual companies is especially useful, as is the ability to create Pod templates to reuse for future prospects. I really like the Podboard, which tracks activity on my Pods and is a useful reporting tool. I would highly recommend trumpet to any business as a prospecting tool.
Handovers from Sales to CS live within trumpet, giving our customers a consistent source of truth for all things Otta, regardless of who their day-to-day contact is.
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Trumpet has honestly changed the way I prospect and follow up from outbound to close. It makes me feel confident in my follow-up and enhances my presenting skills.
Trumpet fast-tracked Crossbeam from the first call through to security on an enterprise opportunity because it allowed every stakeholder to get up to speed much faster.
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I've never seen such excitement internally for a new tool. Not only did we see pretty instant benefits, our prospects also loved this new way of buying from us, and the FOMO internally for the reps that didn't have access was real! It's one of those tools that makes you think "why didn't this exist years ago?" We're super excited to see tangible results such as increased win rate, reduced sales cycles and prospects that actually tell us they enjoyed being sold to!
With trumpet, we get buyer intent data like who is looking at our sales content, who shared it, what new stakeholders are viewing it, and who they are—real engagement data which syncs to our CRM, allowing me to forecast way more accurately. Does it work? Well, after just 3 months, one of our AE's saw her post-demo response rate increase by 10% and her win rate doubled!
We’ll definitely be using trumpet for all our events going forward – Having that centralised Pod where I can just plug everyone into one place is really ideal. Speakers have loved using trumpet, they're used to a lot more rigmarole with back and forth emails, but this is so streamlined for them.
I'm pretty hooked on trumpet. Every qualified prospect gets a Pod after each discovery call, and my team stays in there throughout the sales cycle. Punch! uses Pods to stay in sync with our prospects, highlight next steps, keep an eye on where they’re at with clear due dates, and basically keep everyone on track.
Trumpet helps me keep a temperature on conversations that are happening when I'm not in the room. If there's no movement, we know that the conversations that we'd want to happen are not happening. Being able to monitor that is excellent.
One of my favourite things about trumpet is that I'm able to track buyer engagement in Pods. I'm seeing ‘who’ they're sharing with. I can then contact their colleagues who we may have more luck with.
What was originally taking me an hour and a half per demo is now taking me 10 minutes! My customers are actively commenting on stuff in the Pod, tagging other people and sharing it with their team. So it's definitely bridging those gaps for me. In my opinion they’re the best digital sales room on the market currently.
Looks sharp. Great for buyer experience. Good integrations with many other tools like Vidyard, Calendly, YouTube etc. Connects well with your CRM. Very easy to use and implement. Definitely something that I will be using constantly. Being able to share a single link that will go to all stakeholders even if I never meet them is great!
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Buyers are spending less and less time with AEs so having a tool that can incorporate and equip prospects with everything they need to make a decision is a game changer. It has made a noticeable impact on my deals and the positive feedback from prospects is endless! It's really helping differentiate myself in the sales cycle as well.
It's such a user-friendly solution and there are so many ways to use it with my prospects. It makes my life easier and is very helpful in providing prospects & customers with a wide range of content without 'dumping' a bunch of links and documents on top of them.
Trumpet allows us to speedily create and share digital rooms immediately following a prospect meeting can be an enjoyable and imaginative endeavour. It transforms what could be a mundane task into a fun and creative experience.
Super simple to use, gives your customers all the info they need about your solution. Enables them to buy faster from you and their support as a team is top notch. The Content management allows a consistent follow up process, enabling our buyers to sell for us and be champions. We now see a reduction in sales cycle and far higher conversion rate.
The product continues to evolve with new features and updates—super easy drag-and-drop UI. It's great for grouping sales enablement materials and pricing documentation in one easy to digest format for our prospects.
I find it a much more simplified, professional way of sending information to a prospect following the initial call. I then build on my initial Pod to add relevant content throughout the process until this turns into the proposal document.
Instead of spending time building decks and worrying about formatting, our team can focus on the content itself, doing buyer research and outbounding new companies. This all has reduced the time spent by our sales team on building appropriate assets to engage prospects.
So easy to use and time saving. Output is simple, concise and super effective in converting our leads into sales. So happy with this addition to the organisation and has really elevated us above our competitors.
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